Ensure a 24*7 help for students and parents
Build trust with your students and parents by sharing a 24*7 multi-level IVR helpline number that they can call anytime for inquiries or support and get answers right on the phone. On the single helpline number, you can add as many departments, teachers and support members as your organization needs.
Ensure privacy and safety of students and teachers
Use the call masking solution to connect teachers and students on call without letting them know each others’ numbers, keeping communication safe for everyone. Also, enable call monitoring with the call recording feature to audit calls and see quality processes and guidelines are followed by your team.
Keep students and parents updated with outbound calls and SMS
Keep all your students and parents updated with the classes schedules, new courses, events, and announcements using automated outbound IVR calls and bulk SMS.
Improve teachers and team productivity and connectivity
Let your teachers, team members, students and their parents connect on call in one click with the click-to-call solution, on a single tap right from the website or the app.
Track campaigns ROI and take data-driven decisions to grow
Use different virtual numbers for each of your campaigns to separately track ROI of each campaign. With a data-driven approach to marketing, you can make better decisions to boost the growth of your business and double down on things that are working.
Everything else you need to communicate with your students & more
Data insights from call recordings, CRM integration to keep your database updated, cloud-based distributed call center, and 30+ other call management features will help you stay connected with your students and manage all your calls smartly.